I am a committed, motivated, and ambitious person with over 9 years leadership experience within a retail/warehouse environment.
I am a hardworking individual who thrives as part of a team and can also work on my own initiative. I am reliable, punctual and always willing to help and to learn new technologies and methodologies. I have a keen appetite for development and enjoy coaching and training colleagues on new practices.
I have excellent Interpersonal and Customer service skills with a passion for delivering excellent customer service whilst creating a good working atmosphere.
I am adaptable in my approach to communication and am able to adjust my use of language and body language to suit most situations and can communicate effectively with customers and stakeholders with confidence.
Many of my previous roles included leadership/duty management responsibilities and having a direct input in implementing improvement strategies for the business. As a result, I have developed a keen eye for detail and a continuous improvement approach to my daily work, reflecting upon a completed task to identify areas of improvement and implementing new ideas going forward.
Nov 2023 - present
Jun 2021 - Nov 2023